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Category: Search & Visibility

Being found is not one thing any more. A customer might reach you through a Google result, a map listing, an AI summary that never shows a link, or a recommendation from a chatbot that read your website last month. This is where I write about how all of that actually works, with the data attached, and what a small business can reasonably do about it.

  • Search & Visibility

    20 min read

    18th Aug 2026

    How small businesses get found online in 2026

    Fewer clicks per search, higher intent per click, and two new ways to measure both. What has actually changed for small businesses, with every figure sourced and dated.

  • Search & Visibility

    9 min read

    18th Aug 2026

    Why your cafe does not show up when someone searches for lunch nearby

    Six reasons an independent cafe goes missing from local search, in the order I'd check them, with a two-minute test for each.

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  • Field Notes1
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